Operationalizing Transformation at Providence Care

Presentation: Operationalizing Transformation at Providence Care

As Southeastern Ontario’s leading provider of Aging, Mental Health, and Rehabilitative Care, Providence Care Hospital is North America’s first publicly funded hospital to fully integrate specialized mental health, physical rehabilitation, palliative, and complex care – one door, one building – shared services, shared spaces. The entire hospital has been designed to be welcoming and inclusive of all people, no matter what age, ability or needs.

Providence Care & Stantec Consulting will share their unique and transformative journey to create an operational ready facility & organization – the key to a successful project. Harnessing organizational alignment, culture, processes and systems, Providence Care will highlight how they leveraged change management strategies, operational readiness planning, integrated and collaborative work groups to brings to life the concept of patient-and-family centred care, where everyone works in collaboration to meet the physical, emotional, social, and spiritual needs of each person.