Integrating New Technologies into Planning and Design to Improve Space Utilization at Sunnybrook Hospital, Toronto

Sunnybrook Health Sciences Centre (SHSC), Toronto, in partnership with HH Angus, is using near real-time occupancy intelligence to optimize new clinical fit-outs and existing infrastructure. The initiative began with pilot deployments in high-demand legacy spaces, where discreet sensors revealed underutilized areas, scheduling mismatches, and operational bottlenecks—enabling measurable improvements without major capital investment.

Building on this success, SHSC integrated 3D stereo-optic occupancy sensors into the Barzakay Brain Health Clinic and Cipriano Clinic. Connected to the Angus Remote Management System (ARMS), these sensors provide data on exam room utilization, peak demand, and scheduling trends. Findings show that even purpose-built clinics benefit from continuous occupancy intelligence, enabling more precise scheduling, improved patient flow, and better alignment of staff and space.

Together, these initiatives demonstrate a scalable, evidence-based approach to enhancing patient experience, optimizing resources, and future-proofing healthcare facilities.

Key Learning Objectives

Describe how near real-time occupancy data improves utilization in legacy and new spaces.

Identify strategies for applying sensor-based analytics to support planning.

Assess how occupancy intelligence enhances patient flow and resource alignment.