CCHF Annual Toronto Conference at West Park Healthcare Centre

About the Conference

CCHF is thrilled to be organizing our annual Toronto conference at West Park Healthcare Centre (UHN), a state-of-the-art rehabilitation hospital. Designed for inpatient and outpatient complex care, West Park integrates cutting-edge technology and progressive care models to elevate the quality of life for patients facing complex health challenges.

This year, leaders will share how recent projects in post-acute care are moving the needle from sick care to wellness across the continuum of care by emphasizing rehabilitation, disease management, and mental health care. Learn about human-centred design, new care technologies, and digital innovations aimed at supporting evolving models of care to improve outcomes for patients, families, and caregivers.

You will also learn about recent changes to CSA Z8000 Healthcare Facility Standards, which strengthen facility resiliency requirements, and CSA Z317.2 Heating, Ventilation, and Air Conditioning Standards, which impact design choices, sustainable facility and operations practices, the progress and outlook of generative Artificial Health Intelligence projects, how to position your capital project for success, and more!

Key conference themes include:

• Human Centred Design at West Park Healthcare Centre: Explore how this groundbreaking facility meets patients’ evolving needs by providing adaptable, versatile spaces designed to encourage physical and cognitive rehabilitation while enhancing the overall patient experience.
• Operational Readiness from Day One: Discover how West Park has implemented robust operational readiness plans, ensuring the facility runs seamlessly from the outset, with a strong focus on safety, security, and efficiency.
• Trauma-informed design: Learn about how new models of care are supporting mental and physical health, with practical examples from acute and post-acute care settings that encourage the patient by reducing brain stimulus, encouraging movement, and providing supportive care.
• Rehabilitation and Wellness-Based Principles at the University Health Network’s Toronto Rehabilitation Institute: Gain insights into how rehabilitation and wellness principles are reshaping care pathways, fostering environments where patients not only recover but thrive. We will discuss how data-driven results are transforming the alignment of care models.
• Upping the Ante in Resiliency Facility adaptations in the new CSA Standards: Understand the latest CSA Z8000 Healthcare Facilities Standards and CSA Z317.2 HVAC requirements, and how they are designed to enhance the resilience of health environments—ensuring continuity of care during unforeseen events while supporting optimal facility performance.
• Planning and Operating healthcare facilities with a sustainability mindset This multi-disciplinary panel of experts aims to articulate the case for change, highlighting specific interventions that health executives can drive with their teams, as well as tools that can catalyze this transformation.
• How can you best position your capital project to “win” with increased pressures in the market and constrained capital budgets positioning your project requires a strategic approach. How can we you adapt and right size to put your project in the best light?
• How generative AI is influencing operational and clinical processes to improve efficiency and outcomes.  

This is an opportunity to not only explore innovations but also to engage in meaningful dialogue about the future of healthcare builds serving evolving models of care with greater flexibility, design and human-centred care. We invite you to join us and be part of this important conversation.

Join Us! Connect – Share!

Draft Agenda – subject to change

Day 1

Networking Breakfast

West Park Healthcare Centre Rehabilitation Care Hospital – Enhancing Patient Quality of Life

West Park is setting a new standard for healthcare architecture, designed to address Ontario’s increasing need for rehabilitative care. The 316-bed, six-storey facility is thoughtfully crafted with patient-centered care at its core—incorporating nature into the therapeutic environment and advancing accessibility to unprecedented levels.

Shelley Ditty, Vice President, Campus Development and Support Services, WestPark Healthcare Centre, University Health Network

Jason Dobbin, Principal, Montgomery Sisam

Martha Harvey,  Director, Operational Readiness West Park Healthcare Centre, University Health Network

Marsha Spencer, Vice President, Business Practice Leader, Health Lead, CannonDesign

Operational Readiness at West Park Healthcare Centre (UHN): How people, processes, and technology were designed, developed, and deployed for operational readiness of the new hospital

Operational readiness is the essential planning of all activities that need to happen to support a successful opening day.  It’s the process to plan, activate, transition, and operate the facility in a timely, safe, and cost-effective manner. This is conducted in parallel with the facility build and in partnership with the design team , contractors, and vendors, which helps to minimize future changes. This process links together the readiness of the organization’s operations (people, process, and technology)  with the facility.

Key learnings will be shared by the team that can be adopted in your Operational Readiness plan.

Martha Harvey,  Director, Operational Readiness West Park Healthcare Centre, University Health Network

Donna Rothwell, Senior Principal, PMCM Buildings Canada, Stantec

Charles Osborne, Senior Project Manager Campus Development, West Park Healthcare Centre, and adjunct lecturer, Institute of Health Policy, Management and Evaluation, University of Toronto

David Schlotzhauer, Principal, Stantec

Digital design and technology integration using digital twining for clinical, operations and facilities management operations

Charles Osborne, Senior Project Manager Campus Development, West Park Healthcare Centre, and adjunct lecturer, Institute of Health Policy, Management and Evaluation, University of Toronto

Philip Chow, Director, Integrated Solutions, EllisDon

LUNCH

Designing for Wellness Across the Continuum of Care at the University Health Network 

(description pending)

Ian McDermott, Executive Director of Redevelopment and Chief Planning Officer, University Health Network

Jan Newton, (TBC) Clinical Director at University Health Network

Elevating culture across the continuum for improving patient centred care and outcomes

Shary Adams, Health Practice Lead, Gensler,  Milwaukee Psyche Units clinical model of care 

Stephen Parker, Behavioural Planner &  Ena Kenny, Interior Designer, Stantec, Trauma-Informed Design: The Nunavut Recovery Centre & Cleveland Clinic Neurological Institute 

Panel Discussion of Speakers:

What are meaningful ways in which to incorporate person centred care, mental health and rehabilitation principles into the health environments to optimize outcomes for patients, staff, caregivers and the community?

Guided Tour of West Park Healthcare Centre

Networking Reception at West Park

Day 2

Panel Session: 

As we continue to plan and design healthcare facilities, we are faced with a number of emerging trends that demand a shift from traditional approaches.

The aging boomer population, combined with the lasting impacts of COVID-19 and economic pressures, has significantly increased the demand for mental health services, rehabilitation, and other allied health services. At the same time, the design and construction market is becoming saturated with residential projects, driving up competition and costs for healthcare builds.

Given these challenges, how can healthcare leaders ensure they are getting the best outcomes from their capital programs while supporting evolving care models? Additionally, how can owners, operators, and contractors keep projects on track within the existing frameworks for procurement, planning, and design?

Health executives and leaders will share their perspectives and strategies for the future of building out healthcapital that meets population needs.

Panelists:

Cliff Harvey, Joint Vice President, Redevelopment, Grand River Hospital, St. Mary’s Hospital

EllisDon, Speaker TBC

More TBC

Upping the ante in resilient health facilities the the CSA Healthcare Facilities Standards

• Gordon and Nick the TC leaders  for CSA Z8000 will outline the upcoming new standards requirements for healthcare facilities to meet climate resiliency and business continuity objectives
• Nick, the Chair of CSA Z317.2 will expand on the Special Requirements for Heating and Ventilation standards in designing health facilities given new technologies that are being approved and new requirements

Gordon Burrill, President Teegor Consulting and Chair of Technical Committee  CSA Z8000 Healthcare Facilities Standard

Nick Stark, Vice-President, HH Angus, and Technical Sub-Committee, Vice-Chair Z8000 Healthcare Facilities Standard and Chair of CSA Z317.2 Infection Prevention and Control

Panel: Planning and Operating healthcare facilities with a sustainability mindset

Healthcare delivery in Canada is at a tipping point, necessitating the catalyzation of alternative care models that focus on preventative care and address key accessibility challenges. Additionally, approximately 50% of healthcare infrastructure in the country is over 100 years old, posing critical risks in terms of being unprepared to manage the surge in demand brought upon by the climate crisis and the physical toll of recurring weather events on the infrastructure. As a large emitter, the healthcare sector is compelled to reevaluate its healthcare facilities and delivery models more broadly, aiming to reduce its environmental impact. This panel discussion aims to articulate the case for change, highlighting specific interventions that health executives can drive with their teams, as well as tools that can catalyze this transformation.”

Sarah Lowden, Senior Policy Advisor, Canadian Medical Association

Veronica Owens (TBC), Senior Advisor, Sustainability, WSP

Myles Sargeant,  Executive Director, PEACH and Primary Care Physician, Hamilton

Moderator: Harsha Dave, Senior Consultant, Deloitte Canada

Transforming Healthcare through AI 

AI has unique transformative opportunities for healthcare that serves to improve care, patient navigation and operational processes.  The viability and speed of AI will transform care environments and patient journeys. Get some shared insights from leaders that are pioneering this work.

Niraj Dalmia, Partner, Deloitte Canada & Deloitte’s Global Generative AI Lead for Healthcare

*Agenda subject to change. Stay tuned for more details!

The conference program will include interactive sessions, panels, a reception, and a West Park Healthcare Centre tour. Join Us!

More information will be available soon! Register by September 25th and get 10% the regular registration price and 20% off for groups of three or more. This offer cannot be combined with other offers. 

Audience

• Healthcare leaders in Facilities & Redevelopment, Corporate Services, CEO, CFO’s
• Clinical Leads (CMIOs, Nursing, Medical leads)
• Capital Planning leaders and Project Directors
• ICAT / IMIT Leaders
• Design / Build Executives
• Constructors / Project Managers
• Consulting / Design Engineers
• Architects
• Planning Consultants
• Infection Control Professionals
• Quality and Patient Safety
• Occupational Health and Safety
• Capital Planners, Infrastructure Planners
• Hospital Service Providers
• Energy Services Companies
• Healthcare Vendors

Note: Speakers and topics may change based on their availability. CCHF makes every effort to only publish confirmed speakers.

Cancellation Policy
Fees are non-refundable. Registrants may be replaced by a colleague of the same organization, if written notification is given prior to the event. Note that CCHF does not guarantee all speakers. There may be substitutions due to availability or the need to make program changes. In the highly unlikely event of a program cancellation, CCHF will credit your company for the same value of the next event in your area.