Event description

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.” “Dr. H. James Harrington

Billions of dollars are being spent on new healthcare facilities across Canada many of the planning and design considerations incorporate best practices, evidence-based design and technology innovations to improve care related to the physical design of the building.

Once these projects are completed these attributes may go unmeasured therefore the impact of the designs and investments to achieve them are not fully understood. By measuring specific outcomes related to their design intentions a clearer picture is reflected to understand if it’s worthwhile implementing these approaches in future projects.

Moreover, results of assessments during the performance of buildings will help us continuously improve future projects and not “reinvent the wheel’ each time. These results can be shared and ultimately provide a standardized set of building performance requirements to the healthcare facility sector. But how do we measure given limited resources and variability in the types of healthcare services. This session will shine a light on the design, research and evaluation approach available in the literature and a global scan to help inform healthcare facilities stakeholders in their future planning.

Learn about:
Why Post Occupancy Evaluation is important to your project
Tools and methods available
– How POE’s are funded and how to best prepare funding application from the Ontario Ministry of Health and Long-Term Care 
Case studies in evaluations from Alberta and Ontario and applying levels of frameworks
– Provide input to the CSA’s POE draft standard


8:00 Networking Coffee

9:00 Welcome and Introductions  Cliff Harvey, Conference Chair, Board member, CCHF

9:10 Overview of Design Research and Evaluation Robin Snell, CSA Chair, Design Research Evaluation / POE Standards & Principal, Parkin Architects Limited

9:50 Overview of Methodologies Stephen Verderber, Professor of Architecture, Daniel’s Faculty of Architecture, University of Toronto

10:30 Break

10:45 Case Study 1: Alberta Building Performance Evaluation (BPE) Bev Knudtson, Alberta Health Services (TBC)

11:05 Case Study 2: Frameworks & Methods – Benefits and Constraints Celeste Alvaro, PhD, Principal and Founder, Methologica

11:25 Case Study 3: WestPark Healthcare Centre – Design of the Research Study

Dr. Jan Walker, Vice-President Strategy, Innovation Chief Information Officer,
Martha Harvey, Senior Project Manager, Clinical Integration, Campus

11:45 Case Study 4:  Literature Review

12:05 Lunch

1:00 Break-out Session 1:  Introduction to Hospital Dashboards, Centre for Mental Health and Addictions
April Collins, Director, Clinical Transformation Centre, Centre for Addiction and Mental Health, (CAMH)
Rachel Solomon, CAMH

1:15 Break Out Session#1: Design Research Levels, Measurable Outcomes and the Process

2:00 Session#1 Report by Groups

2:15 Break

2:30 Break Out Session#2:  Introduction to CSA’s POE Draft Standard Robin Snell, CSA POE, Chair

2:45 Break Out Discussion and Input on the CSA’s POE Standard

3:30 Session#2 Report by Groups

4:00 Concluding Remarks & Path Forward Cliff Harvey, Conference Chair



  • Owners and operators
  • ‘C’ Suite Hospital Administrators
  • Clinical Leads (CMIOs, Nursing, Medical leads)
  • Capital Planning leaders and Project Directors
  • ICAT / IMIT Leaders
  • Design / Build Executives
  • Constructors / Project Managers
  • Consulting / Design Engineers
  • Architects
  • Planning Consultants
  • Infection Control Professionals
  • Quality and Patient Safety
  • Occupational Health and Safety
  • Capital Planners, Infrastructure Planners
  • Hospital Service Providers
  • Energy Services Companies
  • Healthcare Vendors

Payment must be received by CCHF prior to the event for entrance.

Note: Speakers and topics may change based on their availability. CCHF makes every effort to only publish confirmed speakers.

Cancellation Policy
Fees are non-refundable. Registrants may be replaced by a colleague of the same organization, if written notification is given prior to the event. Note that CCHF does not guarantee all speakers. There may be substitutions due to availability or the need to make program changes. In the highly unlikely event of a program cancellation, CCHF will credit your company for the same value of the next event in your area.



Stephen Verderber

  • Daniel's School of Architecture, University of Toronto
  • Professor of Architecture